Frequently asked questions

For university employees, the employee or student card is valid as a library card. External users can come to the library with a photo ID and a registration form. After filling out the master data sheet  you will receive a library card.

Borrowing the library is free of charge for members of the university, alumni, students and members of other universities. External users pay a one-time registration fee of 10 euros.

The card is valid in the main library and in the library of the Orff Institute.

No, the ID card is not transferable.

It is possible to look at the works in the reading room without an ID card, but it is not allowed to take them out of the reading room.

The media stock of the library is searchable and orderable via the library catalog. 

No, the media are available about one hour after the order (information is sent by mail) and are provided for 10 days, after which the order is canceled.

Students and external users can borrow up to 20 works at a time; teachers and dissertation students can borrow up to 30 works.

The loan period for most books and sheet music is 2 months. Lecturers can borrow media for up to 6 months, doctoral students for up to 4 months. CDs can be borrowed for 30 days.

The loan period can be extended until the last day of the due date through the user account in the library catalog, unless there is a reservation of other users.

You will be notified by mail as soon as the medium is at your disposal.

  Information about your borrowings can be found in your user account in the library catalog.

If a medium is not returned in time, reminder fees will be charged (0,20 € per day and work, 2,00 € per reminder letter).

Please contact the library (leihstelle.bibliothek@moz.ac.at) in case of damage or loss.

Yes, the media must be returned to the library where they were borrowed.

Next to the entrance door to the main library there is a return box where books and sheet music (no CDs!) can be returned during the library's opening hours.

The majority of media from the library's collection can be taken home after ordering via the online catalog. Exceptions are works in the reading room, university publications and periodical volumes ("Reading room only") as well as historical holdings / Rara.

Coats, jackets and bags must be deposited in the checkroom lockers. Phone calls, food and drinks are also not permitted in the reading room. Work materials such as tablets, laptops, etc. may be taken into the reading room.

Make sure you are logged in to the catalog to get the full hit selection. Hits requiring a license are integrated in the catalog. If required, a login screen will open automatically.

I find a hit with full text in the catalog, but I cannot open it: This is probably a hit imported from RILM. Technically, these cannot be ideally integrated into the catalog. Therefore, search directly in RILM.

Logging in to the library catalog does not work: Contact service.desk@moz.ac.at

Logging in for remote access (HAN) does not work: Contact service.desk@moz.ac.at

I can log in, but still cannot access the service (e.g., cannot access full texts): Please contact emedien.bibliothek@moz.ac.at.

I have problems with the account creation/registration for a licensed program: Please contact emedien.bibliothek@moz.ac.at.

I have content-related questions (operation, program scope, etc.) about a service: Please contact schulungen.bibliothek@moz.ac.at.

The library offers one-on-one coaching for individual consultation on a clearly defined research question. In this process, research paths and impulses are worked out, but no research is undertaken. We ask for early registration (at least one week before the desired date) to schulungen.bibliothek@moz.ac.at.

If a user needs literature that is not in our collection, we can order it from another library. This process is called "interlibrary loan";

As a rule, interlibrary loan within Austria costs Euro 2,- per book, from abroad at least Euro 10,- See our fee schedule under Library Use.

Yes, in order to use the interlibrary loan service, you need to have a user account. For details on how to register, see the item  "Registration" under Library Usage.

Please write an email to fern.leihe@moz.ac.at. Please always check our online catalog to see whether the work you are looking for is in our stock before making a request.

In order to process an interlibrary loan request, we need at least the following information: Author Title for sheet music additionally, if available: Key, instrumentation, directory/opus number If you want a specific edition, we also need the following information: Publisher / Year / Language

Please note that no extensive scholarly research can be conducted in connection with interlibrary loan requests. Some works cannot be found in any library catalog and therefore cannot be obtained through interlibrary loan.

The delivery time within Austria is usually 2-7 days, orders from abroad can also take several weeks. When your order arrives, you will be notified by mail.

The loan period depends on the supplying library and is usually 1-2 months. Some works may only be consulted in the reading room. For renewal requests, please  contact fern.leihe@moz.ac.at. We will then ask the supplier library whether an extension is possible.

No, we offer the interlibrary loan service only for works that are not available in any Salzburg libraries.

If an interlibrary loan request fits thematically with the holdings of the Mozarteum University Library, a purchase request can be made to ankauf.bibliothek@moz.ac.at. If the work is available in the trade, it can then be purchased for the library holdings. There are no fees for the user.

Any person with a library account can make a purchase request, the desired literature should be related to the subjects taught at the library in the broadest sense. There is no restriction on the number of works requested.

Purchase requests should be sent to ankauf.bibliothek@moz.ac.at  with personal contact details. In addition, we ask for the most accurate bibliographic information possible about the desired work: author, title, publisher, year, edition form (e.g. score, parts, piano reduction, book, e-book, …) AND, if possible, ISBN or ISMN number, as well as other publisher numbers.

The more accurate the data, the faster the order can be processed, as confusion or queries can be counteracted in advance. Please note that the costs for the purchase of teaching materials will only be borne by the library if the ordering or invoicing process is also carried out by the library. There is no provision for subsequent reimbursement for teaching materials already purchased and given to the library after use.

If the requested work is subject-related to the Mozarteum University, it can be assumed that the work will be purchased even without feedback. In case of queries or, if necessary, rejection, applicants will be contacted by the library.

This depends on delivery times, availability and country of origin. As a rule, the order of the resource takes place immediately after the receipt of the e-mail.  Once the work has passed the receiving process at the library (acquisition, cataloging, adjustment), the applicants receive a message.

In principle, every university member may borrow performance material / loan material. The signatures of the teacher as well as the head of the department are required, and the library covers the costs for university events. Many performance materials are provided by publishers on a loan basis only. Since loan materials are often associated with high costs, the library reserves the right to obtain them exclusively for events of the Mozarteum University or for university teaching purposes. To order, please send a request to auffuehrungsmaterial@moz.ac.at.

Please note that loan material orders sometimes require elaborate contract processing and extensive correspondence, and these processes take time. Timely ordering (no later than 4 weeks prior to the performance) is therefore strongly recommended.

In general, a delivery time of up to four weeks can be assumed. Depending on the country of origin and contract processing (scenic or concert), the delivery time may vary. 

To avoid late fees, the material should be returned to the library in FULL immediately after the performance, but no later than 1 week after the performance.

What happens if I lose or damage one or more parts? After signing the rental material slip, the customer assumes responsibility for the material. Any replacement charges will be billed directly to the patron.

To ensure that everyone can access scientific work without restrictions, PDFs must also be barrier-free. 

PDF/UA (Universal Accessbility) meets the requirements of the Web Content Accessibility Guidelines. If this is not possible, the PDF/A-2b format is also advantageous. A free tool for testing a PDF for accessibility is, for example, PAC3 PDF Accessibility Checker.

A library discharge is required for the issuance of a degree certificate or to deregister from the program (form under Downloads ) It is a confirmation that no library works are borrowed or charges are outstanding.

The University Library has reached an agreement with SLUB Dresden/FID musiconn that members of the Mozarteum University can publish musicological/pedagogical journals via the Open Journal System hosted by them. The OJS platform offers the possibility to handle the entire publishing process. SLUB Dresden also provides comprehensive support already during the setup of the journal presence.

If you are interested, we will be happy to put you in touch with the relevant contact at SLUB Dresden. Furthermore, we are happy to provide on-site support in setting up the journal.  

Open Journal Systems (OJS) is a worldwide used open source software, developed by the Public Knowledge Project (PKP), which enables the efficient administration and organization of an online journal. The layout of the e-journal as well as the editorial process can be customized individually. The University Library is very happy to arrange contact at the SLUB Dresden.