Quality Manage-ment

Quality management & development planning

The duties of the department, which reports directly to the Rector, include the ongoing planning and editing of the Mozarteum University’s development strategy, performance agreement and intellectual capital statement. It is also responsible for the quality management, including evaluation, of the University.

   

Quality Approach at Mozarteum University

The quality management system (QMS) is development-oriented: “What do we do particularly well? Why and how?” Quality Management activities are accompanied by learning opportunities for everyone involved. 

The QMS is continuously tailored to the university's current processes, structures and developments. The QMS uses monitoring instruments (e.g. evaluation procedures and their results), control and information systems to support people in achieving their goals and the university’s goals in their individual working contexts. 

The QMS monitors performance in all areas of the university: studying, teaching (including staff training), advancement and appreciation of the arts, research (both artistic and academic), organisation, administration and human resources, internationalisation and societal goals.

From a strategy of quality to a lively culture of quality: Strategy development connects external expectations (e. g. government targets) with internal beliefs and needs. University members from all stakeholder groups (rectorate, senate, university council, teachers, students, employees, etc.) are involved in the QMS in line with the principles of a self-learning organisation.

Based on four standards, the QMS was certified by AQ Austria (Quality Audit 2017/2018) and therefore meets the test areas listed in the HS-QSG according to § 22 Abs. (2). The QMS is periodically subjected to an external audit in accordance with this law.
 

People
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Kai Bachmann | © Christian Schneider
Kai Bachmann

Ass.-Prof. for applied music theory, Ass.-Prof. for fine level listening & supervision of scientific work, Staff member for evaluation

Faculty
Employee
Sarah Haslinger | © Elsa Okazaki
Sarah Haslinger

Senior Scientist for Salzburg Music History / Employee in the Department for Quality Management & Development Planning

Faculty
Employee
BR 1
AKG
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